Frequently Asked Questions
General Questions
Are all your products handmade?
Yes, all our Madhubani paintings and art products are 100% handmade by artist Vidushini Prasad using traditional techniques. Some items like Sarees, Stoles and Dupattas are designed by Vidushini and created by her team.
How do I know the paintings are authentic?
Each artwork comes with an authenticity certificate signed by the artist. We also provide details about the artistic process and materials used.
Do you offer international shipping?
No, right now we ship within India. Join our waitlist to be notified when international shipping goes live.
How are the artworks packaged?
All paintings are carefully packaged in acid-free tissue paper, secured with cardboard backing, and shipped in sturdy packaging to prevent damage.
Are your sarees and textiles handwoven?
Yes, we work directly with traditional weavers to source quality fabrics like Tussar, Chanderi, Maheshwari, Kerala Cotton (Tissue), and other materials.
Can I frame the artwork myself?
Yes, most paintings are sold unframed for ease of custom framing to match your decor.
Do you accept custom orders?
Depending on availability, we do take a few custom commissions. Please get in touch via our contact page for inquiries.
Product Questions
What is Madhubani art?
Madhubani (or Mithila) art is an ancient folk art tradition from the Mithila region of Bihar, India and areas bordering Nepal. It features distinctive geometric patterns, nature motifs, and mythological scenes using natural colors and fine line work.
Are the paintings framed?
Most paintings are sold unframed unless specifically mentioned in the product description. This allows you to choose a frame that complements your decor.
How should I care for my Madhubani painting?
Keep the artwork away from direct sunlight and moisture. Clean occasionally with a soft, dry cloth. We recommend framing behind glass for long-term preservation.
What paper is used for the paintings?
Our paintings are created on high-quality handmade paper specifically suited for traditional Madhubani techniques.
Order & Shipping
How long will it take to receive my order?
Madhubani (or Mithila) art is an ancient folk art tradition from the Mithila region of Bihar, India. It features distinctive geometric patterns, nature motifs, and mythological scenes using natural colors and fine line work.
Can I track my order?
Yes, you will receive a tracking number via email once your order has been shipped.
Can I cancel my order?
Orders can be canceled within 24 hours of placement. After that, if the order has been processed or shipped, our standard return policy applies.
Do you offer gift wrapping?
Yes, we offer gift wrapping services for an additional charge. You can select this option during
checkout.