Refund and Returns Policy
Return Policy
- We accept returns within 7 days of delivery.
- Items must be in original, unused condition with all original packaging and tags attached.
- Custom-made or personalized items cannot be returned unless damaged or defective.
- Art pieces must be returned in their original protective packaging.
- The customer will bear Return shipping costs unless the item is damaged or defective.
Refund Policy
- Refunds will be processed within 3-7 business days after we receive and inspect the returned item.
- The refund will be credited back to the original payment method used during purchase.
- Shipping charges are non-refundable unless the return is due to our error or a defective product.
- For damaged or defective items, please get in touch with us within 48 hours of delivery with photos of the damage.
Exchange Policy
- Exchanges can be processed for items of equal value within 7 days of delivery.
- For items of different value, the price difference will be charged or refunded accordingly.
- The same conditions apply as our standard return policy.